5 Essential Selling Skills to Change the Customer Conversation

Today’s customers are savvier and more impatient than ever. Being a Challenger and disrupting the customer’s status quo is just not enough anymore.

The Key to Escaping the Dangerous Discounting Cycle

Watch as Tim Mullane explains the key to escaping the ever-dangerous discounting cycle. Give-Gets℠ – a valuable tool for any value-centric commercial strategy – follow a simple principle: If I give you something, I get something in …

Beware: You Are Likely Using Personas Incorrectly

Personas are a great tool for the right situation but are often over-used by marketing to communicate with customers and generate leads.  Personas define how a person in a specific role—let’s say the General Manager of a Business or the VP of…

Are Value Buyers Loyal?

Has the Relationship Buyer truly vanished from the B2B marketplace? What happens when a Value Buyer chooses to go with a competitive offering? Watch the following video as Erin Cihak explains the different buyer types and how they present themselv…