A wealth of candid,
practical insights

(And this is just scratching the surface.)

Use Cases: Don’t Target the Person, Target the Application

It’s not just about knowing your customer, but also about really knowing your customer’s product and how they plan to use it. In this video, Tim expands on Ellen Quackenbush’s recent blog to illustrate how you should be thinking about and app…

5 Essential Selling Skills to Change the Customer Conversation

Today’s customers are savvier and more impatient than ever. Being a Challenger and disrupting the customer’s status quo is just not enough anymore.

Value-Based Pricing: Shift Your Sales Conversation into High Gear

I was speaking with the VP of Pricing Transformation for a Fortune 500 company recently and, as disciples of value-based pricing, we debated the subtleties of modern-day pricing theory. We agreed that a shift to value-based pricing within an …

The Key to Escaping the Dangerous Discounting Cycle

Watch as Tim Mullane explains the key to escaping the ever-dangerous discounting cycle. Give-Gets℠ – a valuable tool for any value-centric commercial strategy – follow a simple principle: If I give you something, I get something in …