A wealth of candid,
practical insights

(And this is just scratching the surface.)

How to Drive Accountability in Leadership Teams

Leading an executive team can be challenging at times, especially during a time of underperformance. A recent client reminded us just how difficult and why.

The Neuroscience Behind the Discount (And How to Stop)

Salespeople have bad habits, just like the rest of us. We all know this. Perhaps one of a seller’s worst habits, however, is rampant discounting. This habit is insidious, hard to break, and downright destructive. It falls straight to a compan…

The Next Lesson From Amazon: Push Your Customer’s Cart

In what has become a common occurrence over the past 15 years or so, Amazon announced it was entering a new business last week – retail grocery stores. Well, yes, they technically are in this business already with their purchase of Whole Foods in …

GEICO is Turning Me Into a Poker Player

I recently renewed my car insurance. It had been a few years since I’d changed the policy, and the cars were now half a decade older, so I decided to call GEICO to see if they could save me some money; after all, they promise new customers th…